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Geplante Wartungen
Planned Network Upgrades on 08.01.2025

// English version: We would like to inform you that we will be carrying out scheduled maintenance on our network next Wednesday, 8 January 2025, from 03:00 to 09:00. As part of this maintenance, we will be replacing our corerouting and coreswitching stack with more powerful devices that will enable us to cope with growth. Due to the redundant network structure, there will be no noticeable outages as planned. However, as these cannot be completely ruled out, we are carrying out this maintenance at a rather uncritical time. We thank you for the trust you have placed in us and would like to take this opportunity to wish you a Happy New Year!

// German version: Wir möchten Sie informieren, dass wir am kommenden Mittwoch, den 08.01.2025, ab 03:00 Uhr bis 09:00 Uhr planmäßige Wartungen an unserem Netzwerk durchführen werden. Wir werden im Rahmen dieser Wartung unseren Corerouting- bzw. Coreswitching-Stack durch leistungsfähigere Geräte ersetzen, die uns ermöglichen, dem Wachstum gerecht zu werden. Durch den redundanten Netzaufbau wird es planmäßig nicht zu merkbaren Ausfällen kommen. Da diese jedoch nicht vollständig auszuschließen sind, führen wir diese Wartung zu einer eher unkritischen Zeit durch. Wir danken für das in uns gesetzte Vertrauen und wünschen an dieser Stelle ebenfalls ein frohes neues Jahr!

Vergangene Vorfälle

Sonntag 3rd Dezember 2023

Es liegen keine Vorfälle vor

Samstag 2nd Dezember 2023

Es liegen keine Vorfälle vor

Freitag 1st Dezember 2023

Es liegen keine Vorfälle vor

Donnerstag 30th November 2023

Core-Network Network problems caused by problems with datacenter fiber connections

Unfortunately, there was a network disruption starting at around 16:40 due to a failed dark fiber line from the data center to Amsterdam. In response, we routed all traffic via Frankfurt as the remaining capacity to Amsterdam was insufficient. Unfortunately, after some time there was also a capacity bottleneck on the line to Frankfurt, which unfortunately led to major problems. The problems have now been resolved - the data center's dark fiber line to Amsterdam is still disrupted, but we are not affected by this.

We sincerely apologize for this and offer all customers a 2-day runtime credit because to this problem.

  • The data center's dark fiber to AMS is operational again since around 8 p.m. on Thursday and has been running stable since then. This incident is now closed.

    We would like to apologize again for the problems that have been caused.

    • Mittwoch 29th November 2023

    Fiber-Connection to FRA Outage - Datacenter Fiber Connection to FRA

    Today at 22:01 a failure of the fiber optic line to Frankfurt (FRA) was detected. All connections via this line were interrupted for a few seconds until an automatic rerouting via Amsterdam (AMS) took place.

    There is no impact currently, the traffic is routed via Amsterdam transparently, but we will monitor the situation and give updates on this page. Apparently this was caused by unannounced maintenance from the provider of the transport line to Frankfurt. The datacenter is currently clarifying the exact reasons.

  • Since 23:55 the fiber optic line to Frankfurt is online again and everything is running over the usual paths again. We apologize very much for this problem and thank you for your understanding.

    • Dienstag 28th November 2023

    Es liegen keine Vorfälle vor

    Montag 27th November 2023

    Es liegen keine Vorfälle vor

    Sonntag 26th November 2023

    Core-Network Network interruption due to massive carpet bombing ddos attacks

    At 21:45 there were network interruptions due to major Carpet Bombing DDoS attacks (like they already appeared 5 days ago). Unfortunately, the mitigation of this attack took a short time, resulting in packet loss. Everything is now stable and we are continuing to monitor it. We will also work on a faster way to mitigate this type of attack. We sincerely apologise for these problems.