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Vergangene Vorfälle

Donnerstag 30th November 2023

Core-Network Network problems caused by problems with datacenter fiber connections

Unfortunately, there was a network disruption starting at around 16:40 due to a failed dark fiber line from the data center to Amsterdam. In response, we routed all traffic via Frankfurt as the remaining capacity to Amsterdam was insufficient. Unfortunately, after some time there was also a capacity bottleneck on the line to Frankfurt, which unfortunately led to major problems. The problems have now been resolved - the data center's dark fiber line to Amsterdam is still disrupted, but we are not affected by this.

We sincerely apologize for this and offer all customers a 2-day runtime credit because to this problem.

  • The data center's dark fiber to AMS is operational again since around 8 p.m. on Thursday and has been running stable since then. This incident is now closed.

    We would like to apologize again for the problems that have been caused.

  • Mittwoch 29th November 2023

    Fiber-Connection to FRA Outage - Datacenter Fiber Connection to FRA

    Today at 22:01 a failure of the fiber optic line to Frankfurt (FRA) was detected. All connections via this line were interrupted for a few seconds until an automatic rerouting via Amsterdam (AMS) took place.

    There is no impact currently, the traffic is routed via Amsterdam transparently, but we will monitor the situation and give updates on this page. Apparently this was caused by unannounced maintenance from the provider of the transport line to Frankfurt. The datacenter is currently clarifying the exact reasons.

  • Since 23:55 the fiber optic line to Frankfurt is online again and everything is running over the usual paths again. We apologize very much for this problem and thank you for your understanding.

  • Dienstag 28th November 2023

    Es liegen keine Vorfälle vor

    Montag 27th November 2023

    Es liegen keine Vorfälle vor

    Sonntag 26th November 2023

    Core-Network Network interruption due to massive carpet bombing ddos attacks

    At 21:45 there were network interruptions due to major Carpet Bombing DDoS attacks (like they already appeared 5 days ago). Unfortunately, the mitigation of this attack took a short time, resulting in packet loss. Everything is now stable and we are continuing to monitor it. We will also work on a faster way to mitigate this type of attack. We sincerely apologise for these problems.

    Samstag 25th November 2023

    Es liegen keine Vorfälle vor

    Freitag 24th November 2023

    Es liegen keine Vorfälle vor